Accessibility Commitment

IBC Bank is committed to ensuring digital accessibility for all customers, including people with disabilities.

Our Commitment to Accessibility

IBC Bank strives to provide an inclusive digital experience for all users. We continuously work to ensure our websites, applications, and online services are accessible, usable, and compliant with recognized accessibility standards.

Accessibility Standards

Our digital platforms are designed to conform with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act

Accessibility Features

  • ✔ Keyboard navigation support
  • ✔ Screen reader compatibility
  • ✔ High-contrast color usage
  • ✔ Resizable text and responsive layouts
  • ✔ Clear headings and semantic HTML
  • ✔ Accessible forms and labels

Ongoing Improvements

Accessibility is an ongoing effort. We regularly review our digital properties, conduct accessibility audits, and implement improvements to enhance usability for all customers.

Need Assistance?

If you experience difficulty accessing any part of our website or digital services, we want to hear from you and help.

Accessibility Support

Email: accessibility@citizencommercebnk.com
Phone: +1 (807) 790-2736

Last updated: January 2026

Banking Without Barriers

Inclusive banking experiences designed for everyone.